Hipaa Policy

HIPAA Policy

Terapia En Espanol Counseling is committed to protecting the privacy of our clients' personal health information. This policy outlines our practices for safeguarding the confidentiality of your health information, as required by both the Health Insurance Portability and Accountability Act (HIPAA) and the California Confidentiality of Medical Information Act (CMIA).

Types of Information We Collect:

Terapia En Espanol Counseling collects two types of information from our clients:

1. Personal Information: This includes your name, address, phone number, email address, and other contact information. We collect this information so that we can contact you to schedule appointments or to send you information related to your treatment.
2. Health Information: This includes any information related to your physical or mental health, including diagnoses, treatment plans, progress notes, and other medical records. We collect this information so that we can provide you with the best possible care.

How We Use Your Information:

Terapia En Espanol Counseling uses your personal health information in the following ways:

1. Treatment: We may use your health information to provide you with counseling, therapy, or other mental health services.
2. Payment: We may use your health information to bill your insurance provider or to process your payments.
3. Healthcare Operations: We may use your health information to evaluate the quality of our services, to conduct research, or to train our staff.
4. Other Uses: We may use your health information for other purposes that are permitted or required by law.

How We Protect Your Information:

Terapia En Espanol Counseling takes several steps to protect the confidentiality of your health information:

1. Secure Storage: We store all physical and electronic records in a secure location to prevent unauthorized access.
2. Access Controls: We limit access to your health information to only those employees who need to know it in order to provide you with treatment or to perform their job duties.
3. Confidentiality Agreements: We require all of our employees and contractors to sign confidentiality agreements that prohibit them from disclosing your health information.
4. Encryption: We use encryption to protect electronic records from unauthorized access.

Your Rights:

As a client of Terapia En Espanol Counseling, you have the following rights related to your health information:

1. Access: You have the right to access your health information and to request copies of your records.
2. Amendment: You have the right to request that we amend your health information if you believe that it is inaccurate or incomplete.
3. Disclosure: You have the right to request that we disclose your health information to a third party, such as another healthcare provider or an insurance company.
4. Restriction: You have the right to request that we restrict the use or disclosure of your health information.
5. Complaints: You have the right to file a complaint if you believe that we have violated your privacy rights.

Contact Information:

If you have any questions or concerns about our HIPAA policy, please contact us at 951-441-3553.